Shipping policy

Shipping Policy

At iSELLHAIR, we are committed to delivering your order as quickly and efficiently as possible.

Free Shipping

We proudly offer FREE shipping on all eligible orders within the United States.

Processing & Delivery Times

Most orders are processed and shipped within 1-2 business days.

Standard shipping orders typically arrive within 4-5 business days after shipment.

Please note that delivery times are estimates and may vary depending on your location and carrier conditions.

Overnight Shipping

Select products are eligible for Overnight Shipping. Products that qualify will clearly display "Overnight Shipping" within the product title or description.

Orders containing Overnight Shipping items are prioritized for expedited processing and delivery.

Order Cut-Off Time

Orders placed before 2:00 PM EST on a business day will begin processing the same day.

Orders placed after 2:00 PM EST, on weekends, or on holidays will be processed on the next business day.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

Carrier Delays

While we work hard to ensure timely delivery, iSELLHAIR is not responsible for shipping delays caused by:

  • Weather conditions

  • Carrier delays

  • Carrier service interruptions

  • Lost, delayed, or misrouted packages

  • Natural disasters

  • Customs delays (if applicable)

  • High shipping volume periods

  • Circumstances beyond our control

Delivery dates provided by carriers are estimates only and are not guaranteed.

Holiday & Promotional Periods

During major sales events, holidays, promotional campaigns, and peak shopping periods, processing and shipping times may be extended.

We appreciate your patience and understanding during these high-volume periods.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

iSELLHAIR is not responsible for packages shipped to incorrectly entered addresses. Additional shipping fees may apply if a package must be re-shipped.

Order Changes & Cancellations

Due to our fast processing times, order changes or cancellations cannot be guaranteed once an order has been placed.

Please contact us immediately if you need assistance with your order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, iSELLHAIR is not responsible for lost, stolen, or missing packages.

Customers are encouraged to contact the carrier directly regarding delivery disputes or claims.

Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team. We are always happy to help.

Thank you for shopping with iSELLHAIR.